Login

Please use your RTA ADA Certification Number for your TAP user name (just the numbers, not the letter "P"). Your initial password is your birthday (mmddyyyy). If your ADA number for EXAMPLE is P123456 and are born on March 5th 1955 your user name would be 123456 and the password 03051955.

We encourage you to change your password after your first login to keep your information secure.



If you have difficulties logging in for the first time please use the "Forgot Password" option above.

Taxi Access Program (TAP)

Pace’s Taxi Access Program (TAP) allows ADA Paratransit-eligible riders to hail a Chicago taxi for their transportation needs, instead of riding ADA Paratransit. To qualify for TAP, you must be certified for ADA Paratransit by the Regional Transportation Authority (RTA) and you must have an active TAP card to purchase TAP rides. For ADA Paratransit eligibility information, contact the RTA at (312) 663-4357.

If you aren't yet enrolled in TAP, call 1-833-PACE-TAP (833-722-3827) to order a card. General TAP announcements and program updates along with a link to the user guide with Eligibility Criteria and Rules can be found here.